This Refund Policy applies to services booked directly through Pristine Info Web Technologies. Because our work is custom project-based service (not a physical product), refunds are handled on a case-by-case basis as outlined below.
Deposits paid to begin a project cover initial planning, design, and development work and are generally non-refundable once work has started.
If you need to cancel a project in progress, contact us as soon as possible. You will be billed for work completed up to the point of cancellation; any remaining balance from advance payments will be refunded.
If you're not satisfied with delivered work, please contact us first — we will always try to revise the work to meet the agreed project scope before any refund is considered.
Refund requests can be sent to our contact email along with your project or invoice details. We aim to respond to all refund requests within 5–7 business days.
Pristine Info Web Technologies